GFA Federal Credit Union

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  • Sep 19, 2022

Executive Assistant

GFA is looking for an organized and outgoing individual to support the President & CEO.

Operating within an established set of policies and procedures, the Executive Assistant is responsible for providing administrative support services to the President & CEO. This position requires handling confidential matters, ensuring that all information is held in the strictest confidence. 

Essential Functions:

  • Assist the President & CEO in the daily function of that position. Maintain and manage the President & CEO’s weekly and monthly schedule.
  • Execute the decisions of the President & CEO. Relay information from the President & CEO in an accurate and timely manner.
  • Responsible for timely preparation and submission of all reports necessary to maintain NCUA and other regulatory compliance.
  • Coordination of corporate calendar ensuring that all policies are reviewed as required by regulatory entities. Ensure maintenance to policy adherence as required by NCUA regulations.
  • Represent the Credit Union and the office of the President & CEO positively and professionally. Maintain confidentiality of all corporate, personnel and research matters.
  • Handle mail, correspondence and information to provide the necessary support to the President & CEO. Compose letters and instructions on own initiative.
  • Ensure that assigned projects are completed in a timely and efficient manner.
  • Screen visitors and telephone calls for the President & CEO to provide accurate messages and information. Organize and prioritize large volumes of information and calls.
  • Create and develop visual presentations, reports, memos, charts, tables, graphs, business plans, etc. for the President & CEO. Prepare monthly reports as requested or assigned.
  • Produce and distribute correspondence, reports, internal memos, policies and invitations.
  • Responsible for the maintenance of the President & CEO’s filing system.
  • Edit and maintain all approved policies and manuals, ensuring accuracy, completeness and the availability of the most current information.
  • Prepare agendas and materials for staff meetings. Produce and distribute monthly calendar of events for staff.
  • Maintain annual calendar for the Credit Union ensuring that planned activities and tasks are performed.
  • Arrange travel for Executive staff and Board Members, as needed, for their attendance at functions concerning the Credit Union.
  • Prepare agendas and materials for the monthly Board of Director, Supervisory Committee, and other committee meetings. Responsible for the timely and efficient delivery of materials prior to the meetings.
  • Transcribe the minutes of the Board of Director, Supervisory Committee, and official meetings, ensuring proper formating.
  • Hold and maintain all Credit Union minute books.
  • Prepare and coordinate the distribution of monthly surveys and tabulate results of returned information.
  • Assist in the coordination of special events for staff, Board of Directors and/or Supervisory Committee members.
  • Adheres and complies with Credit Union and regulatory agencies (i.e. NCUA, State, Federal) policies and procedures.
  • Demonstrate the Credit Union’s service commitment in all member interactions, including proactively offering GFA’s products and services.
  • Directly contribute to the growth of the Credit Union by completing personal goals.
  • The Credit Union promotes continuing education and career development. As such self-development initiatives are expected, including attending branch and organizational meetings, educational sessions, seminars or courses as requested.
  • Other duties as assisged.

Skills Required: 

  • Confidentiality in all Credit Union relations
  • Strong knowledge of regulatory reporting requirements
  • Ability to handle sensitive and confidential situations
  • Exhibit professionalism, tact and diplomacy
  • Attention to detail and accuracy
  • Verbal and written communication skills
  • Organizational skills
  • Interpersonal & service skills
  • Ability to prioritize tasks and demands, and meet deadlines
  • Ability to multi-task
  • Ability to work independently
  • Ability to work in a fast-paced environment, with demonstrated ability to juggle competing tasks and demands

Computer Skills: 

  • Windows and web-based systems
  • Software applications including Microsoft Word, Excel, PowerPoint, Outlook, and WebEx


Associates degree or equivalent with at least two years of related experience, or two years of similar experience in a financial institution.

Position location: Corporate Office Gardner, MA

Management reserves the right to alter this job description without notice.

When submitting application please include your salary requirements. Applications without the requested information will not be consideredNo phone calls please.

GFA offers competitive wages and an excellent benefits package which includes: medical, dental, vision, STD, LTD, Life, 401K with match and more. For more information visit our website at

GFA is an equal opportunity employer

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229 Parker St, Gardner, Massachusetts 01440 US