Getting in touch with us is easy
Whether you need support over the phone, want to send us a message, or need general information, you'll find a way to get in touch with us here.
Our Member Contact Center is available to answer questions about your accounts and help you with your banking needs by calling 978.632.2542, weekdays from 9:00 AM to 5:00 PM and Saturdays from 9:00 AM to 12:00 PM, Eastern Time.
Important Phone Numbers
| Member Contact Center | 978.632.2542 |
| 24/7 Fraud, Lost or Stolen, and Debit Card Support | 866.948.3403 |
Mailing Address
GFA Federal Credit Union
229 Parker Street
Gardner, MA 01440
Message GFA
Send us a message by filling out the form below. For your security, do not include private or confidential information such as your social security number, account number, or loan information.
For account-specific questions or to securely share confidential information, please use secure messaging within Online or Mobile Banking.
- Online Banking: Click the person icon on the top right, then Contact Us. In the Contact via Secure Messaging section click on Secure Messages and Attachments, then Compose New.
- Mobile Banking: Click on Messages in the bottom right of your screen, then Compose New.