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  • Dec 20, 2017

Holiday Mobile Phone Security Tips | Mobile Banking Security Tips

Don't make it easier for hackers to access your information!

Know the risks

Your smart phone, tablet or other mobile device is equivalent to a computer in the palm of your hand. Most people don't realize that it is susceptible to risks associated with online transactions. When shopping, banking or sharing personal information online, exercise the same level of caution that you would when using your personal computer - and more! Mobile phones may make accessing the internet much easier, but that should call for added precautions as hackers could access your information easier too.

Do not use public Wi-Fi networks

Avoid using open public Wi-Fi networks to conduct personal business, banking or shopping. Open networks at places such as airports, coffee shops or other public locations present an opportunity for hackers to intercept sensitive information that you may need to provide during an online transaction.

If you simply MUST check your bank balance or conduct an online purchase while you were out and about, turn off your device's Wi-Fi connection and use your mobile device's cellular data connection. This will make for a more secure connection.

Turn off Bluetooth when not in use

Bluetooth-enabled accessories such as hands-free earpieces and external keyboard can be helpful for making mobile activities easier, but when these devices are not in use it is important to remember to shut them off. Cyber criminals have the capability to pair with your phone's open Bluetooth connection when you are not using it in order to steal information directly off of your device. 

Be cautious when charging your device

Avoid connecting your mobile phone to any computer or charging station that you do not control, such as a charging station in an airport terminal or a shared computer in a library. Connecting a mobile device to a computer using a USB cable can allow software running on that computer to interact with the phone in ways that you may not be aware of, which could in turn cause malicious software to gain access to your sensitive data or install new unwanted software on to your device. 

Don't be a victim of phishing scams

If you receive an email from an online retailer that looks legitimate, it might be hard to resist opening it. However, if the deal looks too good to be true or the link in the email or attachment to the text seems suspicious, do not click on it!

What should you do if your accounts are compromised? 

If you notice that one of your online accounts has been hacked, call the bank, store or credit card company that owns your account. Reporting fraud in a timely manner helps minimize the impact and lessens your personal liability. You should also change your account passwords for any [online services associated with your mobile device using a different computer that you control. If you are a victim of identity theft, additional information is available from

Keep your devices safe this holiday season and always! 

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