GFA Federal Credit Union

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  • Feb 07, 2024

Loan Servicing Specialist

GFA is looking for an organized and proficient individual to join our lending team.

The Loan Servicing Specialist is responsible for assisting members with lending needs while operating within GFA's established set of policies and procedures. This individual will provide loan servicing and maintenance support to GFA's residential, commercial, and consumer direct and indirect portfolio loans.

Essential Job Functions:

  • Ensure the proper reporting and recording of all monies collected/due that are associated with the real estate portfolio, including but not limited to: Attorney fees, appraisal fees, mortgage insurance premiums, flood certifications and real estate taxes.
  • Process loan payoffs. Forward paid loan notes and discharges with corresponding recording to the Registry of Deeds in a prompt and timely manner.
  • Review account notification changes.
  • Prepare and submit monthly PMI, hazard tracking, Life/disability premiums to the appropriate vendors.
  • Provides coverage for other lending personnel during absences.
  • Other duties as assigned.

Required Skills:

  • Attention to detail and accuracy
  • Excellent verbal and written communication skills
  • Organized
  • Sales and math skills
  • Interpersonal and service skills
  • Ability to multi-task and prioritize duties to meet deadlines

Computer Skills:

  • Windows and web-based systems
  • Microsoft Word, Excel and Outlook

Education and Experience:

  • High school diploma or equivalent.
  • 3+ years' experience in lending, general banking, or equivalent.

When submitting application please include your salary requirements. Applications without the requested information will not be consideredNo phone calls please.

GFA offers competitive wages and an excellent benefits package which includes: medical, dental, vision, STD, LTD, Life, 401K with match and more. For more information visit our website at

GFA is an equal opportunity employer

Join Our Team

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