As of March 20th, the Ashburnham & Rutland Locations will be Closed Permanently - FAQs
Q. When are these locations closing?
A. The location will close at 12 pm on Friday, March 20, 2026.
Q. Why are these locations closing?
A. As a not-for-profit financial cooperative, we serve as stewards of your money, carefully managing resources to ensure they are invested where they matter most. Over the past several years, the way our members choose to bank has changed significantly. Today, 77% of members conduct the majority of their banking digitally through online and mobile services for their everyday financial needs. These closure decisions reflect our responsibility to align resources with how most members choose to do business with GFA today, while continuing to support those who prefer personal assistance through our branches and service channels.
These are not easy decisions and they are necessary to ensure we can continue investing in technology, service enhancements, and future growth opportunities that benefit the entire membership. By making thoughtful adjustments now, we position GFA to remain financially strong, relevant, and capable of meeting members’ needs — both today and in the future. To ensure access and convenience we have:
Extended our main office hours:
9am-5pm Monday-Friday, until 6pm on Thursdays, and 9am-12pm on Saturdays
Increased your mobile deposit daily and monthly limits.
If you need further increases, please contact us.
Added additional bill denominations to these ATMs.
You now have access to $10, $20, and $50 bills.
Q. How can I access my accounts after these locations close?
A. Our ATM will remain available at both locations where members can perform most in-branch services including withdrawing cash, checking your balance, making a deposit, and transferring between accounts.
Ashburnham: 35 Main Street, Ashburham, MA 01430
Rutland: 32 Pommogussett Road, Rutland, MA 01543
Below are a few additional convenient options available to you.
- Nearby GFA locations, including Gardner (7 miles from Ashburnham), Winchendon (9 miles from Ashburnham), and Hubbardston (9 miles from Rutland).
- GFA Mobile Banking app & Online Banking giving you 24/7 access to perform many of your everyday banking needs including:
- Pay Bills Online
- View eStatements
- Send a Secure Message to GFA
- Deposit Checks - available next business day if deposited prior to 2pm
- Transfer Funds Between GFA Accounts
- Receive Balance Alerts and Payment Reminders
- Member Contact Center: 978-632-2542
- CO-OP Shared Branching – gives you access to more than 5,600 Shared Branches and 30,000+ surcharge-free ATMs nationwide through the CO-OP Network. For a full list of participating credit unions visit: co-opcreditunions.org/locator
Q. What transactions can I complete using CO-OP Shared Branching?
A. Through CO-OP Shared Branching, members of GFA Federal Credit Union can handle almost all of their routine in-person transactions at participating credit unions nationwide.
- Make deposits (cash or checks)
- Withdraw cash
- Transfer funds between your GFA accounts
- Make loan payments (cash or check)
- Get a balance inquiry for your accounts
- Obtain cashier’s checks
- Print mini statements
- Request a copy of recent transactions
Q. Is my money safe?
A. Yes. Your accounts remain safe, secure, and insured by the NCUA – as always.
Q. Will these locations closing result in layoffs at GFA?
A. No. Closing the Ashburnham & Rutland locations will not result in any employee layoffs. Our employees are the heart of GFA, and we remain committed to supporting them as they continue serving our members.
Q. Does these locations closing mean GFA is in financial trouble?
A. Absolutely not. GFA is financially strong, stable, and well-capitalized. As a not-for-profit financial cooperative, we are guided by our responsibility to use members’ resources wisely. This decision is part of our long-term strategy to align resources with the way members choose to bank today – through digital channels, CO-OP Shared Branching, and the GFA locations most frequently used. By making this strategic decision, we are able to reinvest in areas that deliver the most value for our members, ensuring GFA remains strong, sustainable, and member-focused for years to come.